Pulse

Agents, their teams and the seats in use.

Members

14 of 80 seats2 pending invites


	AJ Alex Johnson alex.johnson@pulse.io	Support Agent	Member	No access	Tier 1	Deactivated
	DK David Kim david.kim@pulse.io	Technical Support	Member	Read and write	TechnicalTier 2	Active
	DR Diego Ramos diego.ramos@pulse.io	Support Agent	Member	Read and write	Tier 1Onboarding	Active
	EW Emma Wilson emma.wilson@pulse.io	Support Agent	Member	Read only	Tier 1	Invited
	JR Jamal Reid jamal.reid@pulse.io	Escalation Engineer	Member	Read and write	Tier 2Technical	Active
	KT Kenji Tan kenji.tan@pulse.io	Contract Agent	Guest	Read only	Tier 1	Suspended
	LG Leo Grant leo.grant@pulse.io	Support Manager	Admin	Full access	Tier 2Escalations	Active
	MR Michael Rodriguez michael.rodriguez@pulse.io	Onboarding Specialist	Member	Read only	Onboarding	Active
	MS Mira Stone mira.stone@pulse.io	Head of Support	Owner	Full access	EscalationsQuality	Active
	NV Nora Vale nora.vale@pulse.io	Knowledge Base Editor	Member	Read and write	Knowledge BaseQuality	Active